4. Policy on Cancellation and No-Show
4.1 Cancellation Each Tour Activity/Attraction/Hotel has its own cancellation policy; before booking any activity with Sougat Tours, the client must understand the cancellation policy of that specific tour.
• Combo tours can be cancelled, but if anyone cancels any of the single tours in the combo, they will not be able to take advantage of the combo offer.
• In this case, Sougat will consider the individual tour price of the non-cancelled tour and refund the remaining amount.
• Tourist Visa fees are not refundable once payment is made at Rayna’s website. Otherwise, you would be limited to the excursions and services listed in the alternatives.
If you do not show up for the tour, you will not be refunded in full or in part. The same rule applies to unused tickets, sightseeing excursions, automobile rentals, and chauffeur-driven services. Similarly, rescheduling is not permitted for confirmed excursions, airport transfers, and other travel-related activities.
Routes and services included in your package are subject to vary dependent on local / weather circumstances, airway timetables, and a variety of other factors. If this occurs, we can supply acceptable alternatives of comparable value, but only if they are available. We will, at most, communicate any modifications to the itinerary prior to departure. Please keep in mind that Sougat Travels & Tours maintains the right to make minor changes to the itinerary at any moment without compensation. Furthermore, no refund is possible in the case of a significant disaster, such as a flood or an earthquake.
If we are unable to provide you a room at your desired hotel, we will make every effort to find you a suitable alternative with a similar budget and standard. When it comes to check-in and check-out policies, it all relies on the hotel you’ve picked. Sougat Travels & Tours is not liable for any early or late check-in or check-out requests that are not met by the hotel owing to their busy schedule.
Sougat Travels & Tours will not be held liable for any losses incurred as a result of an accident, illness, injury, or loss of personal luggage, or even trip cancellation. To deal with unanticipated circumstances, it is recommended that the traveler obtain travel insurance.
Every visitor is responsible for ensuring that he or she has the necessary documentation for the tour, such as a passport or a valid ID card. This is especially crucial for visitors from other countries. There will be no reimbursement if these papers are lost or destroyed.
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